Client Onboarding CRM
KYC, applications and approvals with a clean audit trail
16 modules, 67+ screens
Built around how fintech & financial services actually work — not a generic CRM with the labels changed.
Applications
Onboarding- New
- Documents pending
- Under review
- Approved
- Rejected
- Disbursed
KYC verification
Onboarding- Pending
- CNIC verified
- Biometric done
- Address verified
- Flagged
Documents
Onboarding- CNIC
- Salary slips
- Bank statements
- Utility bills
- Expiring
Credit assessment
Risk- Queue
- Scored
- Manual review
- Declined
Risk & AML
Risk- Screening
- PEP matches
- Sanctions
- Cleared
- Escalated
Approval workflow
Risk- Level 1
- Level 2
- Committee
- Approved
- Rejected
Customers
Portfolio- Active
- Dormant
- Closed
- Watchlist
Accounts & products
Portfolio- Savings
- Loans
- Cards
- Investment
Repayments
Portfolio- Due
- Paid
- Overdue
- Restructured
- Written off
Collections
Portfolio- 1-30 days
- 31-60
- 61-90
- 90+
- Legal
Compliance
Governance- SBP reporting
- Audit trail
- Policies
- Exceptions
Customer queries
Governance- Open
- In progress
- Resolved
- Escalated
Reports
InsightsSettings
Configure- Institution
- Products
- Scoring rules
- Approval limits
- Templates
Users & roles
Configure- Users
- Roles
- Permissions
- Audit log
Also possible on request
Most systems we ship include two or three things unique to that business. Tell us how you work and we build it that way.
- NADRA CNIC verification integration
- Credit bureau (eCIB) check
- e-signature on agreements
- SBP regulatory report formats
- Customer mobile app
- Urdu interface alongside English
- WhatsApp Business API — automatic alerts and replies
- Multi-branch and multi-city setup
- Android and iOS mobile app
Questions about Client Onboarding CRM
KYC, applications and approvals with a clean audit trail It is built specifically for fintech & financial services businesses in Pakistan rather than adapted from a generic CRM, so the system tracks applications using the same terms your team already uses. It covers 16 modules including Dashboard, Applications, KYC verification, Documents, Credit assessment, Risk & AML.
Scope varies enough between a single-branch operation and a multi-location one that any published figure would be wrong for someone, so we quote per requirement rather than listing a price. Tell us your portfolio size and how many field officers you have on WhatsApp at +92 339 356 0141 and our sales team will send a fixed quote. You can click through the full working demo first, with no call required.
Yes. The live demo on this page is the real interface with every module, tab, filter and form working on sample Pakistani data — not screenshots. Open any application record, run a report, change a status. Nothing is locked behind a sales call.
Yes, and most clients need some of it. The modules, fields, user roles, approval steps and reports are all configurable, and we can add screens specific to your operation. Applications arrive incomplete, KYC documents are chased over email, and when the regulator asks who approved what, nobody can produce the trail. If your process differs from the demo, that difference is what the first call is for.
Yes. It installs as an app on Android and iPhone straight from the browser with no app-store download, and it is built for 3G and mid-range Android because that is what most fintech & financial services staff in Pakistan actually carry. Whoever is out of the office — field officers meeting a client, recovery staff — works from a phone on the same live data the office desktop sees.
Full source-code ownership transfers to you on final payment, written into the contract, and every application record is yours to export at any time. You are never locked into us for hosting or future changes. Training and handover for your fintech & financial services team are included so you can run it without us.
We give you a dated schedule before starting rather than an estimate, with clickable progress every week. Timeline depends on how many modules you need and whether we are migrating existing applications from spreadsheets or another system — migration is usually the part worth planning properly.