Store CRM
Walk-ins who become regulars
16 modules, 64+ screens
Built around how retail & wholesale actually work — not a generic CRM with the labels changed.
Sales
Store- Today
- This week
- By branch
- By staff
- Returns
Walk-ins
Store- Today
- Converted
- Browsing
- Enquiries
Customers
Customers- All
- Regulars
- VIP
- Lapsed
- Birthdays
Loyalty programme
Customers- Members
- Points earned
- Redeemed
- Tiers
- Expiring
Offers & promotions
Marketing- Running
- Scheduled
- Expired
- Performance
Campaigns
Marketing- SMS
- Sent
- Scheduled
Feedback
Marketing- Recent
- Complaints
- Google reviews
- NPS
Products
Catalogue- All
- Best sellers
- Slow moving
- Out of stock
- New arrivals
Stock
Catalogue- By branch
- Low stock
- Transfers
- Adjustments
Returns & exchanges
Operations- Today
- Approved
- Rejected
- Restocked
- Refunded
Branches
Operations- All
- Performance
- Staff
- Targets
Sales staff
Operations- Active
- Performance
- Commission
- Shifts
Reports
InsightsSettings
Configure- Business
- Branches
- Loyalty rules
- Tax
- Templates
Users & roles
Configure- Users
- Roles
- Permissions
- Activity
Also possible on request
Most systems we ship include two or three things unique to that business. Tell us how you work and we build it that way.
- POS integration so sales log themselves
- Loyalty points over WhatsApp
- Birthday and festival offers automatically
- Branch-wise target and commission tracking
- Customer display screen at the counter
- Urdu interface alongside English
- WhatsApp Business API — automatic alerts and replies
- Multi-branch and multi-city setup
- Android and iOS mobile app
Questions about Store CRM
Walk-ins who become regulars It is built specifically for retail & wholesale businesses in Pakistan rather than adapted from a generic CRM, so the system tracks customers using the same terms your team already uses. It covers 16 modules including Dashboard, Sales, Walk-ins, Customers, Loyalty programme, Offers & promotions.
Scope varies enough between a single-branch operation and a multi-location one that any published figure would be wrong for someone, so we quote per requirement rather than listing a price. Tell us how many outlets and SKUs you carry on WhatsApp at +92 339 356 0141 and our sales team will send a fixed quote. You can click through the full working demo first, with no call required.
Yes. The live demo on this page is the real interface with every module, tab, filter and form working on sample Pakistani data — not screenshots. Open any customer record, run a report, change a status. Nothing is locked behind a sales call.
Yes, and most clients need some of it. The modules, fields, user roles, approval steps and reports are all configurable, and we can add screens specific to your operation. A customer buys once and is never heard from again. There is no record of what they bought, no reason for them to come back, and no way to tell which branch is actually performing. If your process differs from the demo, that difference is what the first call is for.
Yes. It installs as an app on Android and iPhone straight from the browser with no app-store download, and it is built for 3G and mid-range Android because that is what most retail & wholesale staff in Pakistan actually carry. Whoever is out of the office — counter staff, someone doing a stock count in the back — works from a phone on the same live data the office desktop sees.
Full source-code ownership transfers to you on final payment, written into the contract, and every customer record is yours to export at any time. You are never locked into us for hosting or future changes. Training and handover for your retail & wholesale team are included so you can run it without us.
We give you a dated schedule before starting rather than an estimate, with clickable progress every week. Timeline depends on how many modules you need and whether we are migrating existing customers from spreadsheets or another system — migration is usually the part worth planning properly.